The Office of Information Technology, in conjunction with our external connectivity providers, have restored Internet connectivity to external hosts back to normal performance levels. We apologize for the slow down you experienced earlier in the day.
OIT will continue to monitor the situation and will remediate any additional issues that arise.
Thank you for your patience.
Currently, the Office of Information Technology is aware of a degradation of Internet service to hosts outside of the university. The issue is currently being addressed by OIT staff in conjunction with our external service providers. We will advise when service returns to normal.
We apologize for the inconvenience.
Due to the weather, the Office of Information Technology Computer Labs and Help Desks, including the RBHS Help Desk, will be closed Thursday 2/9/17.
As of approximately 9:30 AM, the Hill Data Center electrical work has been completed. If you notice any services issues, please contact your department IT staff or your local Help Desk. Thank you for your understanding.
On Tuesday, February 7, 2017, at 6:00 AM, emergency electrical repair work is scheduled to take place in the Hill Data Center on the New Brunswick campus, which may take up to eight hours to complete. While this work is not expected to affect services, there may be an impact on the performance of RCI email delivery, RUMail (Zimbra), and www.rutgers.edu. If you notice issues with these or other services, please contact your department IT staff or your local Help Desk.
As of approximately 6:00 AM, CAS (Central Authentication Service) was unavailable due to a hardware failure. The Office of Information Technology confirmed resolution and the service has been restored as of approximately 7:45 AM. We apologize for any inconvenience.
As of approximately 8:15 PM, the Rutgers on-campus community experienced issues with connecting to certain websites outside the University. The Office of Information Technology confirmed resolution of the issues by 9:30 PM. We apologize for any inconvenience.
Members of the Rutgers Community,
The Office of Information Technology (OIT) will be upgrading our mainframe student database system (IMS) on Sunday, March 5, 2017, from 7:30 AM to 11:00 AM. This is required to keep pace with IT advances, maintain an appropriate security posture, and provide reliable, stable and effective IT services.
OIT is committed to improving the quality and reliability of IT services. We apologize for any inconvenience this may cause.
The services listed below will be unavailable on Sunday, March 5, 2017, from 7:30 AM to 11:00 AM.
- Cash Register
- Citizenship Data
- Course History Database
- Course Scheduling System
- DCO – Warning System
- Degree Certification
- EOF Update
- FAMS – Financial Aid
- Financial Holds
- Fraternity Sorority Update
- Instant Enrollment Verification
- NJAS Undergraduate Admissions
- PAC Change
- Parking System
- Personal Info
- Room Scheduling
- Rosters Electronic Grade Change
- SRDB Default Screens
- SRDB Graduate Admissions
- Student Financial Services
- Term Bill
- Web Registration
The following services are NOT affected by this maintenance activity on Sunday, March 5, 2017 (note: this is not an exhaustive list):
- Central Authentication Service (CAS)
- RUMail Collaboration Services
- Scarlet Mail (Google Apps for Education @rutgers.edu)
- Staff Email (Andromeda, Crab, RCI)
- Non-Mainframe Student web services
If you have any questions or concerns regarding this maintenance please contact:
OIT, Enterprise Infrastructure
As of 8:30 AM on Friday, 1/6/17, the people search function on https://search.rutgers.edu has been restored. Thank you for your patience.
Starting early on the morning of Thursday, 1/5/2017, the “people search” function on https://search.rutgers.edu has been unavailable. OIT is working on a resolution and the service should be restored shortly. We apologize for the inconvenience.