IT System Status

The Rutgers Office of Information Technology (OIT) has been working around the clock to resolve service interruptions caused by a Distributed Denial of Service (DDOS) that began on Friday afternoon, Mar 27.

OIT has not detected any instances of a breach of confidential information and continues to monitor closely for any such occurrence.

While we work to resolve this matter, some services will be unavailable or only work intermittently.  Currently, Sakai and CAS (authentication) are available on campus but not off campus.

Normal service will be restored as quickly as possible.

Records Hall currently closed due to power issue.

Power to the Records Hall building on the College Avenue campus is currently out due to an issue with an underground power line. Rutgers’ Utilities division is currently working on the issue, but we have no ETA for its completion. As a result the computer lab in Records Lab is closed (The Satellite lab will be open for the normal Records Hall hours. The College Avenue Student Center and Alexander Library labs are also currently open for their normal scheduled hours.) The servers which host printing for all of the OIT College Avenue labs as well as the RUExpress server are also housed in the Records Hall building. This means that printing is currently down in all College Avenue labs and printing in excess of the $30 allotments on other campuses (Busch, Livingston, Cook/Douglass, Camden) are currently unavailable. We apologize for any inconvenience this may cause.

Now Hiring: On-Campus Student Computing Jobs

New Brunswick Computing Services (NBCS) Help Desk and Computer Labs are holding their annual hiring drive for student workers from now until Friday, February 27th.  While these jobs start in the Help Desk and Computer Labs, promotion to ResNet and student supervisory positions is a real possibility.  ResNet student staff is responsible for troubleshooting network connectivity issues and clearing off malware on student machines while providing excellent customer service.

NBCS is looking for bright, self-motivated students with a knack for meticulous troubleshooting.  Working for ResNet, the Help Desk, or Computer Labs is a great starting point for students looking to work in Information Technology regardless of major.  If you’ve set up your own network at home, enjoy reading up on the latest gadgets that are coming out, and love to help others, please consider applying to NBCS.

All majors are accepted and no experience is required.  Hundreds of positions will be available for the Fall 2015 semester and training will be paid over the summer. Working at NBCS makes for a great addition to any resume and it’s a solid opportunity to build technical skills.

 For more information and to apply, please go to

College Ave Computer Lab (Records Hall) – Internet/Printing Down

Essential computing equipment was damaged by a water leak and is affecting Internet access in the Records Hall lab in addition to disrupting OIT printing on the entire College Ave campus.  We are working diligently on the issues.  We will post an update when available.  We apologize for the inconvenience.