Mac and iOS updates patch Wi-Fi vulnerability

The latest updates to the operating systems for Macintosh computers, iPhones, and iPads include patches for a serious vulnerability in the wireless encryption standards used for Wi-Fi networks.

All users should install these updates: macOS 10.13.1 and iOS 11.1. If you have automatic updates enabled on your computer and mobile devices, the updates may already be installed.

Visit these Apple resources to check what version you have installed:

The so-called KRACK vulnerability in Wi-Fi can be used to access information that was previously assumed to be safely encrypted, including credit card numbers and passwords. Any device that supports Wi-Fi is potentially affected.

Windows update addressed the Wi-Fi vulnerability last month.

Android software has not yet been updated.

If you have any questions or concerns, please contact your departmental IT support or the Help Desk:

Camden | 856-225-6274 | http://computing.camden.rutgers.edu
Newark | 973-353-5083 | http://ncs.rutgers.edu/helpdesk
New Brunswick | 848-445-HELP(4357) | http://oit-nb.rutgers.edu/service/help-desk

Free Microsoft Office for Faculty and Staff

All current faculty and staff at Rutgers have the ability to download Microsoft Office through their Rutgers Connect license and install Microsoft Office on five computers, five tablets, and five phones. You may use this software on personal devices. Please consult with your departmental IT support before installing it on Rutgers-owned devices, as your department may have its own policies. Learn more.

WARNING: critical vulnerability discovered in Wi-Fi

A serious vulnerability has been identified in the wireless encryption standards used for Wi-Fi networks. Attackers can use this so-called KRACK vulnerability to access information that was previously assumed to be safely encrypted, including credit card numbers, passwords, photos, and protected health information. Any device that supports Wi-Fi is potentially affected.

What to do to protect your information:

To prevent an attack, users should update devices as soon as patches or updates become available. Devices affected by the vulnerability include phones, tablets, computers, connected home devices, and wireless access points and routers. Check with device vendors or carriers for the availability of updates. A PCMag.com article discusses how major companies are addressing this issue.

Key points to remember:

  • All devices supporting Wi-Fi are potentially affected.
  • Install updates/patches as soon as they’re available.
  • Do not use unpatched devices on Wi-Fi to transmit sensitive or private information.
  • All data transmitted can be decrypted.

If you need help:
If you have any questions or concerns, please contact your departmental IT support or the Help Desk:

Camden | 856-225-6274 | http://computing.camden.rutgers.edu
Newark | 973-353-5083 | http://ncs.rutgers.edu/helpdesk
New Brunswick | 848-445-HELP(4357) | http://oit-nb.rutgers.edu/service/help-desk

Issue with iOS 11 and Rutgers Connect resolved

Apple has released new software, iOS 11.0.1, to resolve problems with sending email from Rutgers Connect and other Office 365 accounts. We advised users of Rutgers Connect to delay upgrading to iOS 11 last week because of this issue. Now that the issue has been addressed, we recommend upgrading to iOS 11.0.1 on your iPhone or iPad, as the latest version offers enhanced features and security improvements.

Please note that the latest version of iOS is not compatible with some older iPhones and iPads. Information about iOS 11, including a list of compatible devices, is available here:
https://www.apple.com/ios/ios-11/

If you have any questions or concerns, please contact your departmental IT support or the Help Desk:

Camden | 856-225-6274 | http://computing.camden.rutgers.edu
Newark | 973-353-5083 | http://ncs.rutgers.edu/helpdesk
New Brunswick | 848-445-HELP(4357) | http://oit-nb.rutgers.edu/service/help-desk

Issue with iOS 11 and Rutgers Connect

An issue has been discovered with Apple’s soon-to-be-released iOS 11 and Rutgers Connect. This issue affects the ability to send email from your phone using the built-in email application on iPhones and iPads once iOS 11 is installed. The Outlook app is not affected.

At this time, we are advising users to delay installing iOS 11, which is due to be released tomorrow, until further notice. Apple and Microsoft are aware of the issue. We will notify you once the issue has been addressed.

If you have any questions or concerns, please contact your departmental IT support or the Help Desk.

Camden | 856-225-6274 | http://computing.camden.rutgers.edu
Newark | 973-353-5083 | http://ncs.rutgers.edu/helpdesk
New Brunswick | 848-445-HELP(4357) | http://oit-nb.rutgers.edu/service/help-desk

Destination Dell at Rutgers University

The University community is cordially invited to experience the Destination Dell interactive tour. This free event will be held on August 15 between 11AM and 3PM in the Plaza at Livingston Campus. Dell and Intel will be showcasing their latest desktops, notebooks, conference room and virtual reality systems. Subject matter experts will be on hand to discuss industry trends and applications at Rutgers.

This promises to be a unique opportunity to check out the latest solutions from Dell and Intel as well as network with your peers. Please review the video and flyer below for more details.

This event is hosted by The Office of Information Technology, kite+key – The Rutgers Tech Store and TeKCheK – Rutgers Computer Repair. 


MyRutgers Portal and NetID service activation update

Update:  OIT has confirmed that NetID service activation and other related services have been restored.

MyRutgers portal issues are ongoing and being worked on with the highest priority.  In the interim, please use the following direct links to commonly used services:

Rutgers Connect email:  https://connect.rutgers.edu

Scarletmail Email: http://mail.scarletmail.rutgers.edu

Financial Management System:   https://ecbg.fs.us2.oraclecloud.com/homePage/faces/FuseWelcome

We will provide an update as soon as possible.

We apologize for the inconvenience.