Rutgers Connect features: Microsoft Stream

Microsoft Stream is a new part of Office 365, the platform that powers Rutgers Connect, that lets faculty and staff securely share videos with other Rutgers Connect users. These videos can be meetings, classes, training events, presentations or any other type of video that might be useful. Similar to a platform like YouTube, you can share or like Microsoft Stream videos, and you can also mark specific moments in the video for further discussion. You can also label your videos with #hashtags which allow the viewer to see all content with that label by clicking or tapping on it. While Microsoft Stream supports comments on videos, this feature is not enabled for Rutgers Connect users at this time.

Since the service is built for use by a large organization like Rutgers University rather than the general public, it provides granular control over who can see what videos. It also integrates with the existing suite of Office 365 apps like Teams, Sharepoint and OneNote.

To use Microsoft Stream, you can go to stream.microsoft.com or click on the Stream application from the menu in the top left of any other Office 365 web application, like Outlook. Once at the page, you will see trending videos – that is, videos that you have access to view and that have the most views or likes. You will also see a navigation bar on the top of the screen that has links to common Microsoft Stream functions. The Discover button will let you look for specific videos, channels, people or groups. My content will let you manage videos that you have uploaded. Create will let you upload a new video, start a live event, or create a new channel.

When you first go to the Microsoft Stream page you will also see links to many tutorials to help you use the service. If you need more help, you can click the question mark in the top right of your screen and select “Getting Started” to see comprehensive documentation provided by Microsoft.

Here are some particularly useful features that may give you ideas on creative ways to use Microsoft Stream.

Automatic Captions

Microsoft Stream provides an option to automatically create captions and a transcript of your video. This not only saves the time and resources you would have to dedicate to creating them manually but also lets your video be more accessible. Learn more about the Automatic Captions feature.

People Tagging

Microsoft Stream also provides an option to tag different people in the video you upload and allows you to jump around in the video to see those specific people speak. Learn more about the People Tagging feature.

Meeting Recording

Microsoft Stream works great with Microsoft Teams as well! Teams is a collaboration tool that is similar to Slack but included with your Rutgers Connect account. In addition to instant messaging, you can use Teams to host meetings. If you use Microsoft Teams for any meeting, you can automatically record the meeting and include it in the Stream video portal with the many rich features described above. Learn more about the Meeting Recording feature.

Live Events

Lastly, Microsoft Stream is a great tool for live events, as it also supports automatic captions and transcription, speaker timeline using face detection, and the same granular control of audience as any other Microsoft Stream. Additionally, it provides analytics including current viewers, likes and total views for your event. Learn more about Live Events.

Author: Mike Hitchcock

Stay tuned for upcoming articles discussing additional Office 365 features! If you have any questions, comments, or suggestions regarding the Rutgers Connect article series, please write to help@oit.rutgers.edu.

Intermittent issues when accessing Sakai

UPDATE (11:40 p.m., May 8): Sakai is now working. If you continue to have issues connecting to Sakai, please clear the cache in your web browser. The Office of Information Technology is continuing to monitor the situation.

UPDATE (10:32 p.m., May 8): OIT continues to troubleshoot the issues with Sakai. The system may be available intermittently as we work to address the underlying issues.

UPDATE (9:10 p.m., May 8): The Office of Information Technology is actively working to resolve the access issues with Sakai. We apologize for this inconvenience and will share another update by 10:30 p.m.

UPDATE (6:30 p.m., May 8): Users of Sakai may continue to experience intermittent issues accessing the service. The Office of Information Technology is working to resolve the issue and we will report back as soon as we have any updates. We apologize for any inconvenience.

UPDATE (4:50 p.m., May 8): Sakai is now available. The Office of Information Technology is monitoring Sakai for any issues.

STATUS (2:00 p.m., May 8): Users of Sakai may experience intermittent issues accessing the service. The Office of Information Technology is investigating. OIT will report back when we have additional details. We apologize for the inconvenience.

Printing issues across multiple campuses

UPDATE (8:55 a.m., April 23): Payment services for printing via a RUExpress or a Raider card have been restored. If you encounter any further issues, please contact your local computer lab or local Help Desk.

UPDATE (4:50 p.m., April 22): If you are having trouble printing and you’re low on printing funds, please see a consultant in the OIT computing labs for assistance.

UPDATE (2:15 p.m., April 22): Printing services in the computer labs have been restored; however, please note that if users are out of a printing balance, payment services for printing via RUExpress or a Raider card are temporarily disabled at this time. We will provide an update once that function is restored. If you encounter any issues, please contact your local computer lab or local Help Desk.

UPDATE (1:30 p.m., April 22): Printing is still unavailable at all OIT computer labs. The Office of Information Technology is continuing to work to resolve these issues. We will continue to provide updates as they are available.

STATUS (10:50 a.m., April 22): The Office of Information Technology is investigating reports of printing issues across multiple campuses. We apologize for the inconvenience and will provide additional details as soon as possible.

Sakai inaccessible to some users

UPDATE (5 p.m., March 7): The issues with Sakai have been resolved. Users experiencing issues with Gradebook should log out and log in again.

UPDATE (2:15 p.m., March 7): Sakai is currently inaccessible to some users. The Office of Information Technology is investigating.

UPDATE (9:20 p.m., March 4): The issues with access to Sakai have been resolved.

STATUS (8:30 p.m., March 4): Sakai is currently inaccessible to some users. The Office of Information Technology is investigating. OIT will report back when we have additional details. We apologize for the inconvenience.

Issues accessing Canvas; available via myRutgers

UPDATE (9:30 a.m., Feb. 8): Today, Friday, February 8, 2019, from 4:00 p.m. – 6:00 p.m., the Rutgers Canvas website at canvas.rutgers.edu will be undergoing server upgrades and may be inaccessible at times. These upgrades will improve any outstanding system issues with the Canvas login page as well as the overall Canvas experience. During this time period, users can still access courses by logging into myRutgers, then visiting the Academics tab and choosing the Canvas link or via the direct URLs below.

Canvas NetID login: https://rutgers.instructure.com/login/saml
Email login: https://rutgers.instructure.com/login/canvas

UPDATE (11 a.m., Jan. 28): The issues with accessing Canvas at https://canvas.rutgers.edu have been resolved. If you experience any issues moving forward, please reach out to help@canvas.rutgers.edu.

UPDATE (10:30 a.m., Jan. 28): Canvas may be slow or unavailable at https://canvas.rutgers.edu. Users can reach Canvas by logging into myRutgers, then visiting the Academics tab and choosing the Canvas link.

UPDATE (10:59 a.m., Jan. 24): This morning’s issues with access to Canvas have been resolved.

UPDATE (10:25 a.m., Jan. 24): Canvas may be slow or unavailable at https://canvas.rutgers.edu. Users can reach Canvas by logging into myRutgers, then visiting the Academics tab and choosing the Canvas link.

UPDATE (11 a.m., Jan. 22): The issues with accessing Canvas at https://canvas.rutgers.edu have been resolved.

STATUS (9:55 a.m., Jan. 22): Canvas is currently unavailable at https://canvas.rutgers.edu. OIT is investigating. Users can reach Canvas by logging into myRutgers.

Problems with links in Rutgers Connect email

UPDATE (9:45 a.m., Jan. 30): The issue with links in Rutgers Connect emails has been resolved.

UPDATE (12:10 p.m., Jan. 29): Microsoft is implementing a fix to remedy the issues with links in Rutgers Connect email.

STATUS (10:35 a.m., Jan. 29): Users of Rutgers Connect may experience issues accessing links within email messages. When trying to open a link, users may see a message saying “HTTP Error 503,” “Server Error,” or “The page that you are trying to access cannot be loaded.” The Office of Information Technology is investigating the issue, which appears to be affecting other institutions using Microsoft Office 365, the platform that powers Rutgers Connect.