Printing issues across multiple campuses

UPDATE (8:55 a.m., April 23): Payment services for printing via a RUExpress or a Raider card have been restored. If you encounter any further issues, please contact your local computer lab or local Help Desk.

UPDATE (4:50 p.m., April 22): If you are having trouble printing and you’re low on printing funds, please see a consultant in the OIT computing labs for assistance.

UPDATE (2:15 p.m., April 22): Printing services in the computer labs have been restored; however, please note that if users are out of a printing balance, payment services for printing via RUExpress or a Raider card are temporarily disabled at this time. We will provide an update once that function is restored. If you encounter any issues, please contact your local computer lab or local Help Desk.

UPDATE (1:30 p.m., April 22): Printing is still unavailable at all OIT computer labs. The Office of Information Technology is continuing to work to resolve these issues. We will continue to provide updates as they are available.

STATUS (10:50 a.m., April 22): The Office of Information Technology is investigating reports of printing issues across multiple campuses. We apologize for the inconvenience and will provide additional details as soon as possible.