Printing in the Office of Information Technology computer labs and mobile printing are currently unavailable in Camden and New Brunswick. The Office of Information Technology is working with the vendor to resolve the issue as soon as possible.
UPDATE (3 p.m.): This issue has been resolved, and two-factor authentication should be operating as normal.
Issues with the Duo service are causing intermittent problems logging in with two-factor authentication using Duo.
Please visit the Duo status page for updates.
UPDATE: These technology upgrades have been completed.
A number of student information services and systems, including Web Registration, will be unavailable on Sunday, July 22, from 7:30 a.m. to noon due to planned upgrades to the university’s mainframe Information Management System (IMS). These upgrades are required to keep pace with information technology advances and to provide reliable and secure IT services.
Rutgers is recommending new antivirus software for use on Macintosh and Windows computers owned by students, faculty, and staff. The university’s current license for Symantec antivirus software expires on June 30.
You should take the following steps to secure your computer equipment with antivirus software.
Install antivirus software
For personal equipment that is not owned by Rutgers, we are recommending the use of Avira (for Macintosh) and Immunet (for Windows). Both are available for free. Learn more about downloading and installing this antivirus software.
Please note that Rutgers has chosen Cisco Advanced Malware Protection (AMP) for use on University-owned equipment. IT staff members at the university are currently working on the transition to Cisco AMP for Rutgers-owned equipment; a number of departments have already completed this transition. If you have questions about antivirus software for Rutgers equipment, please contact your department’s IT staff or the Office of Information Technology Help Desk at 848-445-HELP(4357).
Uninstall Symantec Endpoint Protection before June 30
In advance of June 30, you should uninstall Symantec Endpoint Protection antivirus software that was previously downloaded from the Rutgers Software Portal for use on personal equipment. After June 30, Symantec software from the Software Portal will not be updated automatically and you will likely see error messages.
If you have questions, feel free to reach out to the Office of Information Technology Help Desk at firstname.lastname@example.org.
OIT Help Desk
Microsoft To-Do, an easy-to-use app for creating to-do lists, is now available as part of Rutgers Connect.
To-Do is a simple productivity app to help you keep track of everything you need to get done. The app lets you create to-do items, assign due dates to them, and categorize your tasks with lists.
Microsoft To-Do was created by the team behind Wunderlist, a popular to-do list app now owned by Microsoft. Built on Microsoft Exchange and inspired by Wunderlist, To-Do brings you the best of both worlds: the simplicity of its predecessor combined with the security of Exchange, meaning that To-Do is both pleasant to use and suitable for tasks requiring HIPAA (Health Insurance Portability and Accountability Act) compliance.
A number of To-Do features help you stay focused on your tasks:
- You’re able to categorize your tasks into lists, which can be assigned a color, a background scene, and (in the mobile and desktop applications) a label emoji.
- You can choose to collaborate on lists with colleagues, allowing others to mark tasks complete.
- A My Day list presents your tasks for the day. To help you prioritize, a feature called Suggestions scans all of your to-do items and suggests tasks to add to your My Day list.
As part of Rutgers Connect, To-Do integrates with Outlook Tasks, which can be accessed from both the desktop and online versions of Outlook, the email application for Rutgers Connect. When you create an item in the To-Do app, that item will also show up in Outlook Tasks. Likewise, items added to Outlook Tasks show up in the To-Do app.
For faculty and staff members using Rutgers Connect, Microsoft To-Do provides a simple and effective way to track tasks using a variety of devices. The app is available for iOS and Android devices, as well as via the web at connect.rutgers.edu (choose the “app launcher” in the upper lefthand corner, then look for To-Do among the list of “all apps”).
UPDATE: Services have been fully restored at Rutgers Biomedical and Health Sciences (RBHS) in Newark after a network outage this afternoon. Thank you for your cooperation and patience.
A number of Rutgers services will be unavailable from 8 a.m. to noon on Sunday, March 11, due to planned technology upgrades.
These upgrades are needed to improve the capacity, reliability, and security of essential information technology systems.
Microsoft OneNote is one of the many collaboration and productivity tools available as part of Rutgers Connect. Although many people have heard of it, most are surprised at some of the lesser-known and innovative features of the digital note-taking application. This article will explore a sampling of the wide array of features OneNote has to offer.
The Office of Information Technology (OIT) Help Desk and Computer Labs are holding an annual hiring drive for student workers from now until Wednesday, February 21.
OIT is looking for bright, self-motivated students with a knack for meticulous troubleshooting. Working for the Help Desk or Computer Labs is a great starting point for students looking to work in information technology, regardless of major. If you’ve set up your own network at home, enjoy reading up on the latest gadgets that are coming out, and love to help others, please consider applying to the OIT Help Desk or Computer Labs.
All majors are accepted and no experience is required. Hundreds of positions will be available for the Fall 2018 semester and training will be paid over the summer. Working at OIT makes for a great addition to any resume and it’s a solid opportunity to build technical skills.
For more information and to apply, please visit consultantjobs.rutgers.edu.