The Office of Information Technology will be extending the primary authentication (login) services and myRutgers portal infrastructure to the cloud between 4am-7am, on April 11th and April 12th. During this period, there may be intermittent service interruptions. You may be temporarily unable to log in to the MyRutgers portal, Sakai, Cornerstone and other services which rely on authentication (login) services.
Thank you in advance for your understanding.
For help, please contact your Campus Computing Help Desk:
Camden (856)225-6274 email@example.com
Newark (973)353-5083 firstname.lastname@example.org
New Brunswick (848)445-HELP(4357) email@example.com
RBHS (732)743-3200 firstname.lastname@example.org
The Office of Information Technology confirmed that the Degree Navigator service has been restored as of approximately 4:30 PM. We apologize for any inconvenience.
The Office of Information Technology is currently aware of a software issue that is impacting the Degree Navigator application. Access to the application is currently unavailable.
OIT staff are working with the vendor to resolve the issue, and are confident that the issue will be resolved prior to the start of web registration on March 23rd.
The Office of Information Technology apologizes for any inconvenience this disruption may have caused.
Due to the weather, the Office of Information Technology Computer Labs and Help Desks, including the RBHS Help Desk, will be closed Tuesday 3/14/17.
The Office of Information Technology, in conjunction with our external connectivity providers, have restored Internet connectivity to external hosts back to normal performance levels. We apologize for the slow down you experienced earlier in the day.
OIT will continue to monitor the situation and will remediate any additional issues that arise.
Thank you for your patience.
Currently, the Office of Information Technology is aware of a degradation of Internet service to hosts outside of the university. The issue is currently being addressed by OIT staff in conjunction with our external service providers. We will advise when service returns to normal.
We apologize for the inconvenience.
Due to the weather, the Office of Information Technology Computer Labs and Help Desks, including the RBHS Help Desk, will be closed Thursday 2/9/17.
As of approximately 9:30 AM, the Hill Data Center electrical work has been completed. If you notice any services issues, please contact your department IT staff or your local Help Desk. Thank you for your understanding.
On Tuesday, February 7, 2017, at 6:00 AM, emergency electrical repair work is scheduled to take place in the Hill Data Center on the New Brunswick campus, which may take up to eight hours to complete. While this work is not expected to affect services, there may be an impact on the performance of RCI email delivery, RUMail (Zimbra), and www.rutgers.edu. If you notice issues with these or other services, please contact your department IT staff or your local Help Desk.
As of approximately 6:00 AM, CAS (Central Authentication Service) was unavailable due to a hardware failure. The Office of Information Technology confirmed resolution and the service has been restored as of approximately 7:45 AM. We apologize for any inconvenience.