IdM Authentication & Portal Infrastructure Extending to the Cloud

The Office of Information Technology will be extending the primary authentication (login) services and myRutgers portal infrastructure to the cloud between 4am-7am, on April 11th and April 12th. During this period, there may be intermittent service interruptions.  You may be temporarily unable to log in to the MyRutgers portal, Sakai, Cornerstone and other services which rely on authentication (login) services.

Thank you in advance for your understanding.

For help, please contact your Campus Computing Help Desk:

Camden (856)225-6274 help@camden.rutgers.edu

Newark (973)353-5083 help@newark.rutgers.edu

New Brunswick (848)445-HELP(4357) help@oit.rutgers.edu

RBHS (732)743-3200 isthelp@rbhs.rutgers.edu

Degree Navigator Issues: March 22, 2017

The Office of Information Technology is currently aware of a software issue that is impacting the Degree Navigator application. Access to the application is currently unavailable.

OIT staff are working with the vendor to resolve the issue, and are confident that the issue will be resolved prior to the start of web registration on March 23rd.

The Office of Information Technology apologizes for any inconvenience this disruption may have caused.

External Internet Service Restored to Normal: Feb 13, 2017

The Office of Information Technology, in conjunction with our external connectivity providers, have restored Internet connectivity to external hosts back to normal performance levels.  We apologize for the slow down you experienced earlier in the day.

OIT will continue to monitor the situation and will remediate any additional issues that arise.

Thank you for your patience.

External Internet Service Degraded: Feb 13, 2017

Currently, the Office of Information Technology is aware of a degradation of Internet service to hosts outside of the university.  The issue is currently being addressed by OIT staff in conjunction with our external service providers.  We will advise when service returns to normal.

We apologize for the inconvenience.

Hill Data Center Electrical Work 2/7/17

On Tuesday, February 7, 2017, at 6:00 AM, emergency electrical repair work is scheduled to take place in the Hill Data Center on the New Brunswick campus, which may take up to eight hours to complete.  While this work is not expected to affect services, there may be an impact on the performance of RCI email delivery, RUMail (Zimbra), and www.rutgers.edu.  If you notice issues with these or other services, please contact your department IT staff or your local Help Desk.