Network Status

This message was sent to the Rutgers University community around 6:35pm on Monday, 9/28/15:

Members of the Rutgers Community:

First of all, I want to thank you for your patience and cooperation during today’s network difficulties caused by a DDoS attack.  I know that it was frustrating to have limited, if any, access to the Internet for several hours during the work or school day. At this time, network connectivity has been stabilized and remains under observation and monitoring, but some services may still experience intermittent degradation throughout the evening.

You should know that this DDoS attack, like all DDoS attacks, was a matter of outside volume that overwhelmed the bandwidth of the network; this was not a situation where any data was compromised.

DDoS attacks are becoming more frequent in cyberspace; they are being experienced in higher education, government and by commercial enterprises. There is no doubt that they will happen again.  Rutgers, as you may recall, experienced a five-day DDoS attack that shut down all Internet access during late April and early May of this year.

Since that time, we have made significant and substantial network hardware upgrades, are utilizing DDoS mitigation services, have made Web server improvements and have changed Internet Service Providers to ones that provide additional levels of DDoS threat deterrent capacity.

Despite these enhancements, today’s attack, which lasted from about 10:00 a.m. until mid-afternoon, was disruptive and annoying.  We apologize for any inconvenience.

You should know that we are working with state and federal law enforcement officials on this matter.

We are working hard to serve you.  I thank you again for your patience.

Sincerely,

Don Smith