Category Archives: News

Intermittent issues when accessing Sakai

UPDATE (4:00 p.m.): The Office of Information Technology has taken additional steps to improve the intermittent issues with Sakai. We will continue to monitor the performance over the next few days and share another update as soon as one is available.

We are having intermittent performance issues with the Sakai learning management system. The Office of Information Technology is aware of the issue and is dedicating significant resources to resolving this as soon as possible.

Please note while these issues are sporadic, they may prevent students and faculty from accessing the system to submit work, manage courses, or otherwise use Sakai.

We apologize for any inconvenience this may cause. The Office of Information Technology will share updates as they become available.

If you have any questions or concerns, please reach out to sakai@rutgers.edu

Planned technology upgrade: some web apps unavailable early AM on October 11

UPDATE (8:00 a.m.): The planned technology upgrades have been completed.

Some Rutgers web applications that require the use of a NetID and password may be unavailable from 5-7 a.m. on Thursday, October 11. During this time period, you may experience intermittent issues, typically for no more than 15 minutes, as technology upgrades occur.

Technology upgrade: services unavailable from 6-8 a.m. on October 7

UPDATE: This technology upgrade has been completed.

A number of Rutgers information technology services and systems will be unavailable on Sunday, October 7, from 6-8 a.m. due to an emergency upgrade. This upgrade is a security database patch that is required to provide reliable and secure IT services.

We apologize for any inconvenience this may cause.

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Update antivirus software before June 30

Rutgers is recommending new antivirus software for use on Macintosh and Windows computers owned by students, faculty, and staff. The university’s current license for Symantec antivirus software expires on June 30.

You should take the following steps to secure your computer equipment with antivirus software.

Install antivirus software

For personal equipment that is not owned by Rutgers, we are recommending the use of Avira (for Macintosh) and Immunet (for Windows). Both are available for free. Learn more about downloading and installing this antivirus software.

Please note that Rutgers has chosen Cisco Advanced Malware Protection (AMP) for use on University-owned equipment. IT staff members at the university are currently working on the transition to Cisco AMP for Rutgers-owned equipment; a number of departments have already completed this transition. If you have questions about antivirus software for Rutgers equipment, please contact your department’s IT staff or the Office of Information Technology Help Desk at 848-445-HELP(4357).

Uninstall Symantec Endpoint Protection before June 30

In advance of June 30, you should uninstall Symantec Endpoint Protection antivirus software that was previously downloaded from the Rutgers Software Portal for use on personal equipment. After June 30, Symantec software from the Software Portal will not be updated automatically and you will likely see error messages.

Learn about uninstalling Symantec.

Questions?

If you have questions, feel free to reach out to the Office of Information Technology Help Desk at help@oit.rutgers.edu.

OIT Help Desk
848-445-HELP(4357)

To-Do task manager available for Rutgers Connect

Microsoft To-Do, an easy-to-use app for creating to-do lists, is now available as part of Rutgers Connect.

To-Do is a simple productivity app to help you keep track of everything you need to get done. The app lets you create to-do items, assign due dates to them, and categorize your tasks with lists.

Microsoft To-Do was created by the team behind Wunderlist, a popular to-do list app now owned by Microsoft. Built on Microsoft Exchange and inspired by Wunderlist, To-Do brings you the best of both worlds: the simplicity of its predecessor combined with the security of Exchange, meaning that To-Do is both pleasant to use and suitable for tasks requiring HIPAA (Health Insurance Portability and Accountability Act) compliance.

A number of To-Do features help you stay focused on your tasks:

  • You’re able to categorize your tasks into lists, which can be assigned a color, a background scene, and (in the mobile and desktop applications) a label emoji.
  • You can choose to collaborate on lists with colleagues, allowing others to mark tasks complete.
  • A My Day list presents your tasks for the day. To help you prioritize, a feature called Suggestions scans all of your to-do items and suggests tasks to add to your My Day list.

As part of Rutgers Connect, To-Do integrates with Outlook Tasks, which can be accessed from both the desktop and online versions of Outlook, the email application for Rutgers Connect. When you create an item in the To-Do app, that item will also show up in Outlook Tasks. Likewise, items added to Outlook Tasks show up in the To-Do app.

For faculty and staff members using Rutgers Connect, Microsoft To-Do provides a simple and effective way to track tasks using a variety of devices. The app is available for iOS and Android devices, as well as via the web at connect.rutgers.edu (choose the “app launcher” in the upper lefthand corner, then look for To-Do among the list of “all apps”).