Category Archives: Events

Destination Dell at Rutgers University

The University community is cordially invited to experience the Destination Dell interactive tour. This free event will be held on August 15 between 11AM and 3PM in the Plaza at Livingston Campus. Dell and Intel will be showcasing their latest desktops, notebooks, conference room and virtual reality systems. Subject matter experts will be on hand to discuss industry trends and applications at Rutgers.

This promises to be a unique opportunity to check out the latest solutions from Dell and Intel as well as network with your peers. Please review the video and flyer below for more details.

This event is hosted by The Office of Information Technology, kite+key – The Rutgers Tech Store and TeKCheK – Rutgers Computer Repair. 

Hill Data Center Electrical Work 2/7/17

On Tuesday, February 7, 2017, at 6:00 AM, emergency electrical repair work is scheduled to take place in the Hill Data Center on the New Brunswick campus, which may take up to eight hours to complete.  While this work is not expected to affect services, there may be an impact on the performance of RCI email delivery, RUMail (Zimbra), and  If you notice issues with these or other services, please contact your department IT staff or your local Help Desk.


Network Status Update

On the morning of December 24th, Rutgers experienced an intermittent DDoS attack, directed primarily at  OIT worked with our provider on mitigation and has advised law enforcement of the attack.Users may experience difficulty accessing Sakai until the problem is resolved.

We are continuing to monitor the status.

We apologize for the inconvenience.  Thank you for your patience as we work through the issues.
848-445-HELP (4357)

Network Status

This message was sent to the Rutgers University community around 6:35pm on Monday, 9/28/15:

Members of the Rutgers Community:

First of all, I want to thank you for your patience and cooperation during today’s network difficulties caused by a DDoS attack.  I know that it was frustrating to have limited, if any, access to the Internet for several hours during the work or school day. At this time, network connectivity has been stabilized and remains under observation and monitoring, but some services may still experience intermittent degradation throughout the evening.

You should know that this DDoS attack, like all DDoS attacks, was a matter of outside volume that overwhelmed the bandwidth of the network; this was not a situation where any data was compromised.

DDoS attacks are becoming more frequent in cyberspace; they are being experienced in higher education, government and by commercial enterprises. There is no doubt that they will happen again.  Rutgers, as you may recall, experienced a five-day DDoS attack that shut down all Internet access during late April and early May of this year.

Since that time, we have made significant and substantial network hardware upgrades, are utilizing DDoS mitigation services, have made Web server improvements and have changed Internet Service Providers to ones that provide additional levels of DDoS threat deterrent capacity.

Despite these enhancements, today’s attack, which lasted from about 10:00 a.m. until mid-afternoon, was disruptive and annoying.  We apologize for any inconvenience.

You should know that we are working with state and federal law enforcement officials on this matter.

We are working hard to serve you.  I thank you again for your patience.


Don Smith


Now Hiring: On-Campus Student Computing Jobs

New Brunswick Computing Services (NBCS) Help Desk and Computer Labs are holding their annual hiring drive for student workers from now until Friday, February 27th.  While these jobs start in the Help Desk and Computer Labs, promotion to ResNet and student supervisory positions is a real possibility.  ResNet student staff is responsible for troubleshooting network connectivity issues and clearing off malware on student machines while providing excellent customer service.

NBCS is looking for bright, self-motivated students with a knack for meticulous troubleshooting.  Working for ResNet, the Help Desk, or Computer Labs is a great starting point for students looking to work in Information Technology regardless of major.  If you’ve set up your own network at home, enjoy reading up on the latest gadgets that are coming out, and love to help others, please consider applying to NBCS.

All majors are accepted and no experience is required.  Hundreds of positions will be available for the Fall 2015 semester and training will be paid over the summer. Working at NBCS makes for a great addition to any resume and it’s a solid opportunity to build technical skills.

 For more information and to apply, please go to

College Ave Computer Lab (Records Hall) – Internet/Printing Down

Essential computing equipment was damaged by a water leak and is affecting Internet access in the Records Hall lab in addition to disrupting OIT printing on the entire College Ave campus.  We are working diligently on the issues.  We will post an update when available.  We apologize for the inconvenience.