Author Archives: Ana Verma

Issue with iOS 11 and Rutgers Connect

An issue has been discovered with Apple’s soon-to-be-released iOS 11 and Rutgers Connect. This issue affects the ability to send email from your phone using the built-in email application on iPhones and iPads once iOS 11 is installed. The Outlook app is not affected.

At this time, we are advising users to delay installing iOS 11, which is due to be released tomorrow, until further notice. Apple and Microsoft are aware of the issue. We will notify you once the issue has been addressed.

If you have any questions or concerns, please contact your departmental IT support or the Help Desk.

Camden | 856-225-6274 | http://computing.camden.rutgers.edu
Newark | 973-353-5083 | http://ncs.rutgers.edu/helpdesk
New Brunswick | 848-445-HELP(4357) | http://oit-nb.rutgers.edu/service/help-desk

MyRutgers Portal and NetID service activation update

Update:  OIT has confirmed that NetID service activation and other related services have been restored.

MyRutgers portal issues are ongoing and being worked on with the highest priority.  In the interim, please use the following direct links to commonly used services:

Rutgers Connect email:  https://connect.rutgers.edu

Scarletmail Email: http://mail.scarletmail.rutgers.edu

Financial Management System:   https://ecbg.fs.us2.oraclecloud.com/homePage/faces/FuseWelcome

We will provide an update as soon as possible.

We apologize for the inconvenience.

Update on Issues with WebReg and Other Services: Monday, June 5th, 2017, 2:30 P.M.

As of about 1:40 P.M. on Monday, June 5th, 2017, the Office of Information Technology has confirmed that the following services are available:
Schedule of Classes
OTB – Term Bill
Personal Info
Instant Verification
Issues with WebReg are still actively being worked on.  We apologize for the inconvenience.

RUWireless Guest Service

On Tuesday, May 23rd, Rutgers OIT is launching the RUWireless guest service.  This unauthenticated service will provide wireless access to University guests who do not have a NetID and password. Anyone currently using RUWireless Secure will be unaffected by this change.
 
The RUWireless guest service will be replacing the existing RUWireless network. 
Web applications that require Central Authentication Services (CAS) services are NOT accessible from the guest network.
 
Rutgers students, faculty, staff, or guests with a valid NetID should connect by selecting “I have a NetID” and their devices will go through a one-time configuration for RUWireless Secure.  
 
For additional information about these service changes, see the RUWireless page at:

IdM Authentication & Portal Infrastructure Extending to the Cloud

The Office of Information Technology will be extending the primary authentication (login) services and myRutgers portal infrastructure to the cloud between 4am-7am, on April 11th and April 12th. During this period, there may be intermittent service interruptions.  You may be temporarily unable to log in to the MyRutgers portal, Sakai, Cornerstone and other services which rely on authentication (login) services.

Thank you in advance for your understanding.

For help, please contact your Campus Computing Help Desk:

Camden (856)225-6274 help@camden.rutgers.edu

Newark (973)353-5083 help@newark.rutgers.edu

New Brunswick (848)445-HELP(4357) help@oit.rutgers.edu

RBHS (732)743-3200 isthelp@rbhs.rutgers.edu